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Senior Commercial Operations Analyst

Montreal, QC

Maya HTT is a world leading developer of digital industries software solutions. The world’s top tier engineering and manufacturing organizations rely on Maya’s experience and expertise to achieve the full potential of their software investment. Maya HTT is also a Value-Added Reseller (VAR) for the Siemens Digital Industries Software products, with a focus on CAE-based simulation and providing engineering services, including software training, migration, implementation, and custom development, along with consulting.

Position Summary:

We are seeking a motivated and detail-oriented Senior Commercial Operations Analyst at our Montreal office. In this role, you will be instrumental in optimizing operational efficiency and driving business growth while contributing to critical projects including the implementation of new software systems and process improvements. Reporting to the VP Finance, you will collaborate closely with Sales Operations, Finance and Sales teams, playing a vital role in strategic decision-making processes and supporting commercial initiatives.


Responsibilities:

  • Build and foster strong business partnerships with the Sales Operations, Finance and Sales teams, and all internal and external departments and stakeholders to drive effective business decisions.

Change Management and Workflow Optimization      

  • Develop and refine business controls, policies, procedures, and best practices to maximize sales and financial performance in line with the capabilities of a brand-new ERP system (NetSuite).

  • Support the ERP implementation team in the final stage before going live and ensure a successful launch by co-managing the change management process in the relevant areas and driving the new workflows and process improvements in the Order to Cash cycle.

Commission Plan Management

  • Work on the implementation of new software for Incentive Compensation Management, the transition from the existing system and the integration with the new ERP (NetSuite)

  • Collaborate with Sales Leadership to refine and optimize the application of a new incentive compensation plan.

  • Review monthly Commissions calculation to ensure the accuracy of information prepared by the Order Management team.

Sales Order and Margin Review

  • Detailed review and approval of all customer orders and associated documentation to ensure accuracy and compliance with internal guidelines for profitability and revenue recognition

  • Manage process for unusual orders with incomplete documentation; coordination of customers who are asked to prepay due to credit risk and follow-up.

Commercial Finance Advice

  • Provide financial support and guidance for structuring new sales arrangements that involve more complex terms, 3rd party partners and any special conditions, to ensure consistent and efficient execution.

  • Analyze and negotiate payment terms, conduct payment history review and implement credit limits or holds for late paying customers.

  • Monitor and manage Maya credit limits with key suppliers, including tracking our available credit and requesting increases when appropriate, acting in a timely manner and troubleshooting as required.

  • Prioritize effectively and support ad-hoc requests and troubleshooting.


 Minimum Requirements:

  • Bachelor's or Master's degree in Finance, Accounting, Business, Economics or related fields.

  • 5+ years of experience in Sales Operations, Business Operations, or related experience.

  • Previous experience as a business partner to Sales teams or in Sales Operations in a Value-Added Reseller (VAR) environment (an asset).

  • Excellent Excel skills required.

  • Strong analytical skills with the ability to interpret complex data and provide actionable insights.

  • Proven ability to lead and manage process improvement initiatives from ideation to execution.

  • Strong understanding of financial and accounting principles.

  • Ability to work independently, multi-task and prioritize competing demands in a fast-paced environment.

  • Extreme attention to detail and consistently seeks to understand the cause and effect of a situation thoroughly.

  • Organized and analytical, with the ability to connect the dots and solve problems.

  • Excellent communication skills, both verbal and written, and the ability to collaborate with various stakeholders at all levels of the organization.

  • Bilingual (French and English), both verbal and written.  (The position requires regular interaction with colleagues, suppliers and customers based outside of Quebec, nationally and internationally).


Why Maya HTT?

  • Flex Working Hours and Hybrid Work. Office downtown Montreal, 2-minute walk from Atwater Metro.

  • Competitive Base Salary and Bonus.

  • 100% Employer-Paid Benefits starting from Day One: medical, dental, life, short/long term disability insurances.

  • Career Growth Opportunities: Our flexible career paths allow you to grow, and we like to promote internally.

  • Learning Opportunities: Learn from the best in the industry and develop your skills.

  • Generous Time-Off Policy: We promote a healthy work-life balance with an excellent and flexible PTO Policy.

  • Structured Onboarding Program: We are invested in your success; you will have team members to support you and provide a wide range of assistance from Day One.

  • Join an award-winning company that is recognized worldwide as an industry leader.


Our Candidate Experience Flow: HR Phone Screen - Virtual Interviews using Microsoft Teams - Job Offer

Maya HTT is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

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